Booking an Outer Banks Vacation Rental

Choosing a Rental Home

Keep the following in mind when searching for rental homes and comparing your selections:

• What check-in/check-out day works best for my schedule?
• Do I want to be able to walk to the beach? If so, how far is too far? Am I okay with taking a short drive to the beach?
• Am I, or is anyone in my party, planning on (or might end up) bringing a dog? If so browse our pet friendly outer banks rentals
• During our stay, will we be out and about most of the time, or will we be relaxing at the house often during our vacation? If the latter, or in the case of bad weather, what amenities would my family enjoy for entertainment?
• How many bedrooms and bathrooms do I need? How much privacy do I want for myself and other guests? For example, will all adults need their own bathrooms? Do I want the master bedroom to be a certain distance from the main living area or even other bedrooms?
• Do I really want a newer or remodeled vacation rental home, or am I okay with staying in an older home?
• I definitely want access to a pool – do I need a private pool or is a community pool okay?
• Do I want to be in a central location within walking distance of shopping and dining, or would I prefer to stay in a more secluded area with less traffic?
• Will I be bringing my own bed and bath linens, or would I rather have them supplied with beds made prior to arrival? If so view our Carolina Club Rentals
• What’s the number one deal-breaker for me: location, price, amenities and features, or overall quality of the home?

Have something in mind? Use our Advanced Search to Find It. 

Making Your Reservation: Step-by-Step

1. You can choose to reserve your Outer Banks vacation rental over the phone with one of our reservationists, or right here online by clicking on the "book now" button found on each property page or from the availability calendars. Our offices are open seven days a week year-round from 8:30 AM to 5:30 PM (with the exception of Thanksgiving Day, Christmas Eve, Christmas Day, and New Year’s Day). Live assistance is available online during office hours. Real-time availability and booking are available online 24/7.
2. When you book by phone or online, we’ll first need to collect your contact information and a valid credit card to put on file in order to hold the reservation; however, you don’t necessarily have to pay with a credit card or even make your payment at this time. Payment is due within three days of booking (with the exception of reservations made within thirty days of arrival, partial stays, or reservations for which the rate was discounted or negotiated, which are due in full the day of booking. See Rental Policies section for details.)
3. After your contact and credit card information have been collected, you’ll be provided with log in information to GuestWeb, an online dashboard that can be accessed by clicking the Guest Login link at the top of any page.
4. From GuestWeb, you’ll be able to review and sign your lease agreement, select or decline optional packages and services and make your first payment. Please review our payment methods and policies.
5. Return to GuestWeb anytime to ask us questions, add more packages and services, make your balance payment, and refer to your lease agreement. You can also call our reservations department if you’d rather make your first payment over the phone.

I’m Booked – What’s Next?

• Throughout the booking process, as your vacation approaches, and after your departure, you’ll receive e-mails from us that will serve as both confirmations and reminders.
• If you’re not an e-mail person, be sure to mark your calendar for the balance payment due date (thirty days before arrival).
• Allow plenty of time for mail if you plan on sending a personal check for your balance payment. Be sure to review the Payment Policy.
• Get ready for your Outer Banks vacation with Office Locations, Checking In and Out, and Things to Bring. Be sure to review all of our Rental Policies section.
• Feel free to call us anytime with questions or concerns about your OBX vacation rental, lease agreement, and payments, or the Outer Banks in general. We’re always here to help.