Our Staff
Each staff member is upbeat and knowledgeable in Outer Banks property management. Real people answer the phones seven days a week. By providing a relaxed work environment, education and rewards for outstanding services our staff sees very little turnover. Contact our team.

Advertising
A successful marketing strategy that enhances rental income is our major objective. In addition to our website, we advertise in over thirty publications including newspapers, magazines, special vacation publications, television ads, billboards and more. We also send email to over 12,000 recipients bi-weekly, and we produce at least 120,000 full color vacation guides each year, which are mailed to past guests and inquiries from our mass marketing campaigns

Internet
Your reservations are easily and immediately accessible by logging into our website's Owner Net. There we publish helpful hints and up-to-date upcoming events information. Virtual tours are available to all properties that wish to participate.

Guest Surveys
Each guest is surveyed on their thoughts about their vacation home and our company. These surveys are reviewed and shared with each owner.

Housekeeping
Our White Glove Team Members are given rewards and instructions in the care of your home. Inspectors are sent to each home to assure that our guidelines are met.

Maintenance
Our property service department is staffed seven days a week with skilled maintenance technicians and stocked vans. Warranties and vendors you specifically ask for are noted on each work order that is generated. We offer maintenance programs to meet your home's specific needs

Emergency Contacts
Our offices are open year round, seven days a week. A pager number is given to you and your guests for emergencies that may arise when we are not in the office

Monthly Statements
.A report of all reservations for the year and a statement of your account are mailed/emailed to you at the beginning of each month. Our White Ink newsletter keeps you informed of company and local happenings.

Communication
All of Stan White's Team is available to you by phone, email or in person. When you walk through the doors we want to know you. Communication, we know, is the key to making our association successful.